Reviews

MasterShield Gutter Guards Reviews and Ratings

Check out reviews and comments from our past customers.

This is a very good company. They came and clearly explained to me what would be involved and why the master shield gutter and downspout system would solve the problems I have been having on my 40-year-old house. As a family owned company, you have the strong sense that they take pride in their work and they use veterans to perform the work. The installation team was extremely polite, punctual, and took obvious care and pride in their work. They are definitely not the cheapest option out there, but if you want good service and a system that appears to be built for the long term, this is a good option to consider.

 

Potomac, MD 20854

Very happy with the end result. I found the staff to be professional and punctual and the quality of work good. Matt came out for the initial estimate and was detailed in his description of the level of effort necessary as well as how long it would take and when they could come out to do the work. Once scheduled, the work was completed in 1 day while we were at work.

Description of work:

We had new 6-inch gutters and downspouts installed along with the MasterShield Gutter Guard.

Potomac, MD 20854

The new gutters were installed a few weeks ago. I would not hesitate to recommend MasterShield. They did a great job. They stuck to the proposed schedule. There were two men working the job, and they were friendly and happy to provide updates. We've had a few moderate size rain storms since they installed the new gutters, and the gutters worked like a charm. No more waterfalls coming off the side of the roof!

Description of work:

Installed all new MasterShield gutters.

Oakton, VA 22124

Tom, the CEO came out as soon as possible since my front gutter was dangling from a previous storm with the danger of taking down the phone lines.  The men were most professional, respectful and knowledgeable.  Tom called after the work was done to see if all was well.  He was most caring in explaining different things to me in layman's language.  I will call Tom for any gutter work in the future. 

Description of work:

Replaced all gutters and down spouts, replaced some loose siding. 

Oakton, VA 22124

Installation went great and was done in one day. Installers did a great job and the new gutters look great.

Description of work:

Remove old gutters, repair fascia board in one spot, install new gutters and downspouts.

Germantown, MD 20874

It was an Angie's List Big Deal that we purchased. It worked out very well. Their work was done very well. It appears to be working but I didn't get up on the roof to check it. We played some phone tag.

Description of work:

I used MasterShield Gutters and Guards.

Germantown, MD 20874

They came on date promised and did a great job cleaning our gutters and left everything neat. I didn't need to be here at time of service, so I returned home and the work was done. I will use them again.  Also, they are not badgering me with phone calls to set up quarterly service, as another pushy company did in the past. 

Description of work:

Cleaned our gutters.

Vienna, VA 22182

We needed to have a portion of our home's gutter replaced as we were selling our house and this work was required by the buyer. Unfortunately, the area had received a significant amount of rain over the prior few weeks and every gutter company I called was booking over a month out, but we only had two weeks to get the work completed prior to our closing. When I called Tom and explained the situation, he was able to fit us into his schedule with a job that happened to be close to our house. He was able to provide a quote via email after I had sent him photos of the gutter and dimensions. He came as promised, completed the work on time, and the new gutter looks great.  In addition, Mastershield's quote was significantly more reasonable than most of the other companies I had contacted, and they were able to get the work done when no one else could.

Description of work:

Installed a replacement gutter along the back of our house 

Vienna, VA 22180

We had our old gutters and downspouts replaced by Mastershield. Tom and his team did a fantastic job, and the gutters look great. The guys are very friendly and the job done looks fantastic.  I cannot believe how nice the exterior looks with the new gutters. Tom was very responsive to my requests, and I would definitely recommend him and his team to anyone. 

Description of work:

Replaced gutters and downspouts. 

Fairfax, VA 20120
Haymarket, VA 20169
Haymarket, VA 20169

Exactly as expected, without a problem. 

Description of work:

Repaired and anchored existing gutters. Replaced gutter screens with Masterschields 

Gaithersburg, MD 20878

Description of work:

I had gutter covers installed. My gutters were clogging frequently and the gutters were overflowing. Ever since the guards were installed I have not had any additional issues.

Gaithersburg, MD 20877

Description of work:

I wasn't at home when the shields were installed but I am pleased with the installation and performance of the shields to date. The only concern I have with the shields is that during snow storms and the intense cold that we recently experienced, ice formed over the shield grids and did not allow the water from the melting snow to easily pass into the gutters. This resulted in some pretty large icicles forming overhead which was a bit scary as I had to pass under them when entering and exiting the house. Other than that, they perform flawlessly.

Montgomery Village, MD 20886

The crew came during their allotted time window. They worked quickly and were careful to remove all debris. The whole process took about 3 hours. Then one of the guys had me walk around to inspect and answer any questions. 

Description of work:

Removed old gutters and replaced with larger sized gutters with the gutter guard. These will keep the leaves out and they are installed with screws, so they won't come off like my old ones.

Rockville, MD 20853

Description of work:

They installed some new gutters and gutter guards on most of my 2story house and garage. They did an excellent job and were on schedule. They are high quality gutter guards and I have no fear that I will need to have them cleaned again.

The only drawback is that they shed a small percentage of the water and so you have some mild dripping over the edge of the gutter. This is also true when and if they ice over a bit. Still worth the expense though.  This does stop dripping after all the oils are out of the filter.  It takes about 2 good rains.

Rockville, MD 20853

After procrastinating way too long with deteriorating gutters and watching the edge of my roofline impersonate Niagara Falls during storms,  I decided to address the problem by contacting Mastershield.  Prior to doing so, I had performed detailed research on the internet, comparing various gutter systems with a specific eye to performance over time.  My research led me to Mastershield, and specifically to Tom Kahn's family-run gutter installation business which just happened to be "down the street" from us. 

Tom came out in late March, performing a walk around with me, detailing his opinion on what needed fixing and what didn't.  He recommended upsizing the lower front gutters and downspouts to 6" from 5" due to the runoff from the upper story.  The integrity of the remaining gutters was fine, and he recommended only installing Mastershield on those, after making sure they were completely cleaned out first.  Tom's demeanor was professionally relaxed with no sales pressure whatsoever.  It was a pleasant experience. 

After the walk-around, Tom spent some time crafting an estimate on the spot and then discussed each line item with me and gave me a price for the entire job, including the Angie's List discount.  The estimate of $4K was in the ballpark of what I had expected.  The final price matched the estimate exactly. 

The job was scheduled for April 8th.  The crew showed up and performed all of the work in a single day.  They were professional and had a high level of expertise.  There were no additional problems or issues that cropped up during installation.  Near the end of the day, the lead installer performed a post-installation walk-around with me, showing and explaining exactly what they did.  Everything in the contract was fulfilled. 
 The one minor drawback, which has been noted by some other reviewers, is that not all of the trash was removed after job completion.  It wasn't a big deal, as it took me less than 5 minutes to pick up a couple of the old mesh guards that had been discarded, along with a bag of other trash and a couple of excess scraps left on the lawn.  I informed Tom, who was very apologetic and stated that he would reemphasize the clean-up issue with the crew.  Again, it was no big deal, but it was one area that I noted could be improved. 

So what's the bottom line?  Let's just say that we've had a couple of big rain events, one of which dumped 5 inches of rain (!) on us, and the gutters performed flawlessly.  I cannot tell you how gratifying it was to see the end of Niagara Falls and not have to worry about potential foundation damage now that all the water is being redirected properly.  Also, I have noted no problem with "tree trash" during springtime, potentially interfering with the Mastershield system.  There have been no blockages or issues with runoff to date. 

The recommendation to upgrade the front gutters to 6 inches was excellent.  I'm incredibly happy with the entire job and its results.  The price was not cheap, but I'll gladly pay a little extra for top quality, and top quality is exactly what I received.  Thanks to Tom and the crew!

Description of work:

Upgraded 1st story front gutters and downspouts from 5 to 6".
Cleaned and re-pitched 2nd story front and rear gutters.
Removed old mesh gutter guards.
Replaced 12 feet of water-damaged front fascia board.
Installed Mastershield on all gutters.
Replaced downspout splash blocks.
Painted new front gutters and downspouts to match trim.

Disposed of old materials. 

Gainesville, VA 20155

Installed gutter guards over existing gutters on very high gutters to prevent leafs/debris from clogging the gutters.  These are locations that where I could not safely reach the gutters.  They voluntarily, at no cost, did a second gutter, leading to a total length that was a bit greater than what I purchased.  I was very surprised and pleased that Mastershield felt it was important to do this to protect this section of the roof as well.

Gainesville, VA 20155

Tom came to the house to inspect the gutters and provide a quote.  He paid attention to the details and pointed out places he could help improve the house's appearance with respect to the gutters.  His quote turned out to be less expensive than his main competitor; which helped make my decision easier.

Tom had to reschedule the installation date once.  The second appointment was within days of the original and went off smoothly.  His team cleaned the gutters, made some small adjustments to down spouts, and installed the Gutter Guards.  When Tom's team finished they cleaned up after themselves.  Everyone was professional.  Couldn't ask for a smoother installation.

The gutters look great.  The days before Thanksgiving there was a strong rainstorm that gave me the chance to look at the gutters in action.  So far (which is only a few weeks), the gutters are not clogged with leaves.  The rain didn't run off the roof but fell into the gutters as designed.  So far so good.  :)

Description of work:

Cleaned my gutters and installed Gutter Guards.

Fairfax, VA 22033

Description of work:

The estimate was more than I hoped for.

Fairfax, VA 22031
MasterShield Gutter Guards Average: 5 out of 5
Total Reviews: 71

our service area

We serve the following areas

Our Locations:

MasterShield Gutter Guards
7573 Gary Rd
Manassas, VA 20109
1-571-320-1010
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