I was contacted by Tom, via email, the day after signing up for a Angie's List deal He then made an appointment to come see me. He arrived punctually and we discussed my desires and requirements and he identified options to achieve those objectives. At the end of his visit, we agreed upon 20 May as the date for the work to be done. On the morning of 20 May his crew arrived punctually, notified me that they would be working on the gutter system for approximately two hours, and efficiently began their work. At one point, they informed me that there was a small area of rot that would require the replacement of a few fascia boards and asked if I wanted to do that now to which I gave my approval. They continued their work efficiently and without any further interruptions. At the conclusion of their work, approximately two hours later, they informed me that the job had been completed without any other issues and asked that I contact Tom that afternoon. That afternoon, before I called Tom, he called me to ensure that I was happy with the completed work. I assured him that I was, and was looking forward to the next rain event. My only concern with this action, was that I spent more than I had anticipated; however, that is probably because I was not fully aware of what I wanted or needed. I certainly got more than I had anticipated. Throughout this entire process Tom and the other members of his company were personable, professional, capable, and competent. I would use this company again, if the need arises.
Description of work:
Up-graded gutters and downspouts and installed Mastershield covers to prevent accumulation of leaves and other debris in gutters.