Job review from in Bowie, MD 20716 on 02/17/17

Overall Rating:

5  out of 5

The initial appt was to meet with Mr. Kahn to go over what I wanted and what he offered.  He and his son were extremely pleasant and each had a wonder sense of humor.  He came up with a plan, which I could not afford, and then came up with a plan which would fix the immediate problems and put the additional work (gutter guards) on hold for another time.  They set up an installation appt and took a down pymt.  The crew showed up on the 20th as scheduled.  Both young men were pleasant, very courteous and very professional.  They informed me every step of the way and could probably have gotten done sooner if I hadn't kept going outside to check on the progress and ask questions.  I needed to have diverters placed around the 2nd story chimney and the one young man very graciously took pictures with his cell phone and emailed them to me at my request.  After the work was complete they came to get me and walk me around the house discussing each side and what had been done.  When I mentioned that the drain was too high and I was concerned one of my grandchildren might run into it and cut her leg, they stopped to lower it even though they were done and packed to leave.  The next day I was outside and noticed they hadn't just cleaned up thier mess, they had taken a leaf blower and removed all of the leaves around my house, not just the ones that had fallen out of the old gutters.  

I would recommend Mr. Kahn and his crew to anyone needing gutter repair/replacement.  They were all very knowledgeable, very professional and at the same time they felt like family (the ones you like) or good neighbors.

Description of work:

Remove old gutters, replace rotted fascia board, install new gutters & downspouts, install diverters on 2nd story

Our Overall Service

Company's Response:

So glad you are happy with your new gutters. Our team does top notch work and will go the extra mile if they see something that needs doing. You are not just another job to us. We treat you like we treat our families.

our service area

We serve the following areas

Our Locations:

MasterShield Gutter Guards
7573 Gary Rd
Manassas, VA 20109