Reviews

MasterShield Gutter Guards Reviews and Ratings

Check out reviews and comments from our past customers.

The estimate and installation was very professional and prompt.  I couldn't have asked for better service and follow up to make sure everything went well. 

Description of work:

Mastershield installed gutter guards to keep roof debris and leaves out of the gutters in my brand new house.  Also, they went above and beyond by sealing the gutters and unclogging an area that my builder had overlooked.

Bethesda, MD 20817

Work was completed on time, efficiently and neatly. The product is a bit pricey, but I'm so happy that my gutters are leaf free, given that it's November and my yard is covered in leaves. I was up on the roof this weekend for other reasons and was amazed at how clean the gutter guard screens are one month after installation-- completely free of debris despite the recent deluge of leaves, acorns and sticks.

Description of work:

Install MasterShield gutter guards

Bethesda, MD 20814

The contractors arrived on time, worked efficiently and did a great job. I was very impressed by their customer service when they corrected a mistake made by the factory with a box that was incorrectly labeled "eggshell" when it was really "white". I happened to notice that some of the shields appeared to be lighter in color than another box.  The installer Mike immediately phoned the office and another box of eggshell was delivered within 30 min. by the office manager Ashlee. Mike asked the other guy to remove the white ones they had already installed on one side of the house and replace them with the true eggshell color. They handled it with professionalism and were very apologetic even though it was through no fault of their own. I would highly recommend MasterShield Gutters and Guards for their excellent customer service/satisfaction and the pride in which they do their work. Of course they just installed it today so I can't honestly say how the system performs in rainy weather conditions, but it is a windy day and the little helicopters and other debris from the trees seems to be sliding right off the screen instead of sticking in the holes that our old screens had. 

Description of work:

Cleaned gutters prior to installing eggshell colored Mastershield gutter screens on existing gutters. 

Burke, VA 22015

We were very satisfied with the entire process and quality of the work. Tom and his son were very informative and a pleasure to work with. We would highly recommended them to others.

Description of work:

They installed Mastershield gutters on our home.

 

Burke, VA 22015

Installed gutter shields on rear of house, on two levels.  Installation was top-notch.  Owners were knowledgeable, informative, responsive and punctual.  Installer did excellent job on installation, arriving on time, completing project on time and leaving premises in excellent shape. We were very pleased with result.

Chevy Chase, MD 20815
We contracted with MasterShield to replace the gutters on our house and garage. We would absolutely use them again. When they came to give the cost estimate, MasterShield was right on time. The work crew was right on time, worked through light rain, and began and completed the job on the days they promised. They cleaned up after themselves. The new gutters look great on the house and work very well. I'm impressed!

 

 

 

 
Chevy Chase, MD 20815

Description of work:

They replaced our entire front gutter system with downspouts with shields and also shielded the back gutter system.

Kensington, MD 20895

Very professional, timely, on the expensive side

Kensington, MD 20895

From initial visit and estimate through final walkthrough everything went great despite the poor weather.   The Mastershield and its benefits over other competing products were thoroughly explained to us.   The installation crew was outstanding and professional.   They arrived on time and their work was great.  Would use them again.  Going to replace other deteriorating wood trim with synthetic and will use them for that also.  Got to see it in action when heavy rain moved into the area and it was great, no more overflowing and flooding our basement walkout area.  Water was directed to where it should go.  Have large trees all around the house, Virgina pines, Oaks and other varieties.  Will not have to worry again about climbing up high multiple times a  year to clean out the gutters by hand. 

Description of work:

Replaced deteriorating facia board with synthetic board behind gutters so never have to worry about rot again.  Replaced small undersized gutters with 6 inch gutters and oversized downspouts.  Installed Mastershield gutter covers.

Manassas, VA 20112

Tom was great, came out to meet me immediately and started work about a week later.  His crew were very professional and got the job done in no time at all.  Tom stopped by to check on the job which was nice to see that he takes his work seriously. 

Description of work:

Installed new gutters with guards.

Manassas, VA 20112

Called and got an appointment for estimate very quickly.  Tom came out and looked at my house and immediately noticed that my gutters were too small for the overhang that the installers left when I had my roof redone.  I had previously done research on Mastershield and was impressed with the mock-up and could see how it would work.  Installing Mastershield would have required all of the gutters to be dropped to properly get the slope to match the roof slope, Tom instead gave us an excellent price on replacing all of the gutters which made more sense.  I have maple trees with helicopters, and all kinds of other trees that seem to clog up gutters, and my old shields weren't getting the job done.  A crew of 6 showed up at 8 AM and did a superb job of pulling everything off and starting from scratch.  The new gutters are beautiful, there are no nails protruding from the finish side, and the Mastershield fits tight and clean.  I don't see how anything other than water can ever possibly get in the new gutters.  They are also made such that there is no way that pesky squirrels or birds could ever breach them.  Don't expect the gutters to work any better than the others did, but going from 5 to 6", have more capacity when we get the frogstrangler rains that seem come more often these days.  The total cost was pretty expensive in a way, but I expect it all to be trouble-free in the future.  Overall, an excellent experience, and thanks to the team. 

Description of work:

Removed old builder-grade gutters and installed new seamless 6" gutters with Mastershield over all.

Broad Run, VA 20137

I wish working with all contractors went this smoothly!  Tom came out to measure and give recommendations.  He explained the pros and cons of various gutter guards--and it all jibed with the research I had done on-line (which had lead me to the MasterShield gutter guards).   
 Though it is a busy season for them, they got us on their schedule within two weeks.  The crew came out to install yesterday--and the only way you can tell they were here is by the new gutter guards they installed (they look great!), the cleaned-up roof, and the leaves they kindly blew into a nice pile for me.   
 The installers were very courteous and thorough.  There are several large trees behind our home, so our roof was littered with branches and leaves.  Aside from installing the guards and tightening up the gutters overall, they cleaned off the roof debris and un-clogged a couple of gutters for me.  I had used one company in the past who did not do this.  Though those workers were courteous and professional, they had told me they were not allowed to do any work that was not implicitly stated in the contract.  So they left me with a clogged gutter for weeks until I could get them out again to do the work. 

 I only quibble with the price--I realize MasterShield guards are simply more expensive than other systems, but because of the height of our roof and the number of trees on our lot, we really needed a system with no maintenance.   My wallet is hurting, though!  We'll see how the gutter guards perform--however, I feel confident that I can call on Tom's company if I need anything!   

Description of work:

Installed MasterShield gutter guards, inspected/tightened up existing gutters and cleaned them out as well.

Arlington, VA 22207

Very responsive, even in period of bad weather.  Project done well, on time and on budget. 

Description of work:

Replace damaged gutters and MasterGuard all gutters

Arlington, VA 22204

I have nothing but praise for Mastercraft Gutters.

Description of work:

They were professional, thorough, on time and did a superb job at a great price!

Springfield, VA 22152
Springfield, VA 22152

This was possibly one of the best experiences I have had so far with a service provider from start to finish.  Professional from the initial phone call through completion of service and so far with respect to follow up service as well.  Tom is willing to answer questions, sticks exactly to the service we requested without trying to sell additional services and, although the estimate was a bit more than some other providers, I decided to go with Mastershield because of the visible quality and reviews of the product itself and the interaction I had with Tom.  I recommend. 

Description of work:

Replace our gutters and installed Mastershield system and new gutters/downspouts.  Also added diverter where requested on roof. 

Silver Spring, MD 20902

Description of work:

New 6" gutters and Mastershield over whole house. It was expensive but I have a lot of gutters and we got the larger size. Top notch professional. I only found one gutter nail in the yard after they left and considering the amount of debris they had, that's a pretty good clean-up. Everything working fine so far.

Silver Spring, MD 20901
Silver Spring, MD 20904

Our first floor was flooded during the April 30 storm. Our insurance agent had a similar problem and had 6 inch gutters installed that eliminated the problem. We decided to pursue that route and contacted Master Shield for information and an estimate. Tom Kahn came to our home, explained everything in great detail and set up the installation for the following week. His installer came out on time and proceeded to install the new gutter system. David was incredibly professional and thorough in his work. 

He completed the job before the May 15th storm hit. The gutters worked flawlessly. Had they not been installed that day, we would have been flooded for a second time in two weeks. We cannot praise this group enough. This business stands by its product and workmanship. A true pleasure to work with such a competent team. 

Description of work:

Replaced guttering system for private residence.

Nokesville, VA 20181

Did extensive review of the performance of various gutter guard systems on the internet before contacting making a selection. I had purchased and installed another system on our previous house and quickly learned that the "clog free for life" claim of this manufacturer proved to rather vacuous. From my survey of the performance of a number of systems, MasterShield gutter guards came out on top. I then went to MasterShield's website for an installer and they recommended MasterShield VA/MD. I contacted Tom and Matt Kahn, the father and son team who own MasterShield VA/MD and set up an appointment. They came to the house and looked over my system after which we talked. It became quickly obvious that they knew a lot about gutters and gutter guard systems which was very reassuring. I also appreciated Tom and Matt Kahn's low-key sales pitch. Basically, their sales pitch was that we have a good product with an outstanding history of performance; a highly competent installation team, and they were more than willing to answer any and all questions that I had as truthfully and honestly as they could. In the end, I was convinced and we set up an installation date. On the day of installation, their installers arrived almost precisely on time. They were curious, diligent and professional and completed the installation and cleanup of the gutter guards in a timely manner. At the end, they came to the door and showed me their work, mentioned a number of places on the gutter system may need improvement depending on its performance in rain storms, and emphasized that if I had any problems they would could come back and rectify them. The gutter guards have been installed for about a month. Performance has met my expectations. I still need to see how they perform works in the harder rains typical of late summer and early fall before I pass final judgement on the system. To date, I would highly recommend their system and, in particular, I would highly recommend MasterShield VA/MD.

Description of work:

Recently moved into a new house that is located next to a large number of tall trees, so it was obvious that gutter guards were needed along the entire length of our gutter system.

Frederick, MD 21701
MasterShield Gutter Guards Average: 5 out of 5
Total Reviews: 72

our service area

We serve the following areas

Our Locations:

MasterShield Gutter Guards
7573 Gary Rd
Manassas, VA 20109
1-571-320-1010
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