Testimonials

Testimonials for MasterShield Gutter Guards

Jay G - Washington, DC. - My half round gutters were overflowing, creating pitting in my foundation, water in my basement and damage to stone walk way.  The underground drains were also clogging.  I called MasterShield and they recommended removing the half round gutters and replacing them with 6" gutters, which will perform better.  They also recommended MasterShield to protect the entire system.  We decided to preceed and the installation process could not have gone smoother.  The installers and office crew were great throughout the entire process.  I highly recommend them!
Jay G. of Washington, DC
I would strongly recommend MasterShield
John C. of Reston, VA
The contractors arrived on time, worked efficiently and did a great job. I was very impressed by their customer service when they corrected a mistake made by the factory with a box that was incorrectly labeled "eggshell" when it was really "white". I happened to notice that some of the shields appeared to be lighter in color than another box. The installer Mike immediately phoned the office and another box of eggshell was delivered within 30 min. by the office manager Ashlee. Mike asked the other guy to remove the white ones they had already installed on one side of the house and replace them with the true eggshell color. They handled it with professionalism and were very apologetic even though it was through no fault of their own. I would highly recommend MasterShield Gutters and Guards for their excellent customer service/satisfaction and the pride in which they do their work. Of course they just installed it today so I can't honestly say how the system performs in rainy weather conditions, but it is a windy day and the little helicopters and other debris from the trees seems to be sliding right off the screen instead of sticking in the holes that our old screens had.
Jim F. of Great Falls, VA
Great experience with Tom and his team! Scheduling was timely and flexible, prices were reasonable and the installation was done professionally. Would definitely recommend the MasterShield product and this team to potential buyers.
Mike R. of Oakton, VA
Great, fast, prompt and nice. Showed up right on time for quote and installation. Replaced all gutters and one downspout, Explained stuff great and in detail… Answered all questions … No problems… I would recommend to my neighbors.
Nick Q. of Oakton, VA
They installed some new gutters and gutter guards on most of my two-story house and garage. They did an excellent job and were on schedule. They are high-quality gutter guards and I have no fear that I will need to have them cleaned again. Well worth the expense.
Jim T. of Potomac, MD
New gutter and shield system. The whole process went well as promised by contractors. We are very happy with the product, service, and professionalism of this company. The owners care about their work and our satisfaction. It was so nice doing business this way.
Matt B. of Mclean, VA
After procrastinating way too long with deteriorating gutters and watching the edge of my roofline impersonate Niagara Falls during storms, I decided to address the problem by contacting Mastershield. Prior to doing so, I had performed detailed research on the internet, comparing various gutter systems with a specific eye to performance over time. My research led me to Mastershield, and specifically to Tom Kahn's family-run gutter installation business which just happened to be "down the street" from us. Tom came out in late March, performing a walkaround with me, detailing his opinion on what needed fixing and what didn't.  He recommended upsizing the lower front gutters and downspouts to 6" from 5" due to the runoff from the upper story.  The integrity of the remaining gutters was fine, and he recommended only installing Mastershield on those, after making sure they were completely cleaned out first.  Tom's demeanor was professionally relaxed with no sales pressure whatsoever.  It was a pleasant experience. After the walk-around, Tom spent some time crafting an estimate on the spot and then discussed each line item with me and gave me a price for the entire job, including Angie's List discount.  The estimate of $4K was in the ballpark of what I had expected.  The final price matched the estimate exactly. The job was scheduled for April 8th.  The crew showed up and performed all of the work in a single day.  They were professional and had a high level of expertise.  There were no additional problems or issues that cropped up during installation.  Near the end of the day, the lead installer performed a post-installation walk-around with me, showing and explaining exactly what they did.  Everything in the contract was fulfilled. The one minor drawback, which has been noted by some other reviewers, is that not all of the trash was removed after job completion.  It wasn't a big deal, as it took me less than 5 minutes to pick up a couple of the old mesh guards that had been discarded, along with a bag of other trash and a couple of excess scraps left on the lawn.  I informed Tom, who was very apologetic and stated that he would reemphasize the clean-up issue with the crew.  Again, it was no big deal, but it was one area that I noted could be improved. So what's the bottom line?  Let's just say that we've had a couple of big rain events, one of which dumped 5 inches of rain (!) on us, and the gutters performed flawlessly.  I cannot tell you how gratifying it was to see the end of Niagara Falls and not have to worry about potential foundation damage now that all the water is being redirected properly.  Also, I have noted no problem with "tree trash" during springtime, potentially interfering with the Mastershield system.  There have been no blockages or issues with runoff to date. The recommendation to upgrade the front gutters to 6 inches was excellent.  I'm incredibly happy with the entire job and its results.  The price was not cheap, but I'll gladly pay a little extra for top quality, and top quality is exactly what I received.  Thanks to Tom and the crew!
John H. of Gainesville, VA
They did an excellent job and were on schedule
Jay S. of Rockville, MD
MasterShield did a great job, performed the work on schedule and it looks great. They hauled away the old windows and cleaned up nicely, including cleaning the glass on all the new windows. The work was done in one day, as promised. The guys who did the work were very nice and answered all of our questions. I would strongly recommend Master Shield, and would certainly use their services again. I should also mention that the window style/manufacturer that we needed, to match our other windows, was no longer being sold on the east coast. MasterShield contacted the manufacturer and made special arrangements to get them produced and shipped. We used MasterShield a few years ago to install gutter guards too, and were very happy with that work also.
Jill E. of Bethesda, MD
I was very impressed by their customer service
Glenda L. of Burke, VA
From initial visit and estimate through the final walkthrough, everything went great despite the poor weather. The Mastershield and its benefits over other competing products were thoroughly explained to us. The installation crew was outstanding and professional. They arrived on time and their work was great. Would use them again. Going to replace other deteriorating wood trim with synthetic and will use them for that also.  Got to see it in action when heavy rain moved into the area and it was great, no more overflowing and flooding our basement walkout area. Water was directed to where it should go. Have large trees all around the house, Virgina Pines, Oaks and other varieties. Will not have to worry again about climbing up high multiple times a year to clean out the gutters by hand. 
Kerry M. of Manassas, VA
The overall experience was first rate. Tom came with his son and gave me an estimate straight away. Both were friendly, courteous and dealing with them was very straight-forward. I agreed to use them the next day and we arranged installation for the following week. On the day the installers talked me through how everything was going to happen and they did what they said were going to do with a minimum of fuss. Couldn't be happier with the service from start to finish.
Jimmy T. of Fairfax Station, VA
Couldn't be happier with the service
Justin B. of Washington, DC
Great, fast, prompt, and nice
George T. of Alexandria, VA
Replace existing crazy hodge-podge of narrow gutters and downspouts with new, wider ones that also have MasterShield gutter covers on my entire 2-story Cape Cod. Also cleaned gutters and downspouts on detached garage. Absolutely fantastic! Discussed the drainage issues around my house to educate me on which problems could be solved by the new gutters and those that would not. Even educated me on the other types of contractors I would need to contact (I didn't know a landscaper would dig a trench to lay a French drain!?). He also worked with me to prioritize the projects to fit my budget.
Aileen P. of Warrenton, VA
Total testimonials : 23

our service area

We serve the following areas

Our Locations:

MasterShield Gutter Guards
7573 Gary Rd
Manassas, VA 20109
1-571-320-1010
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