Testimonials

Testimonials for MasterShield Gutter Guards

I would strongly recommend MasterShield
John C. of Reston, VA
Wednesday, February 15th
The contractors arrived on time, worked efficiently and did a great job. I was very impressed by their customer service when they corrected a mistake made by the factory with a box that was incorrectly labeled "eggshell" when it was really "white". I happened to notice that some of the shields appeared to be lighter in color than another box. The installer Mike immediately phoned the office and another box of eggshell was delivered within 30 min. by the office manager Ashlee. Mike asked the other guy to remove the white ones they had already installed on one side of the house and replace them with the true eggshell color. They handled it with professionalism and were very apologetic even though it was through no fault of their own. I would highly recommend MasterShield Gutters and Guards for their excellent customer service/satisfaction and the pride in which they do their work. Of course they just installed it today so I can't honestly say how the system performs in rainy weather conditions, but it is a windy day and the little helicopters and other debris from the trees seems to be sliding right off the screen instead of sticking in the holes that our old screens had.
Jim F. of Great Falls, VA
Wednesday, February 15th
They installed some new gutters and gutter guards on most of my two-story house and garage. They did an excellent job and were on schedule. They are high-quality gutter guards and I have no fear that I will need to have them cleaned again. Well worth the expense.
Jim T. of Potomac, MD
Wednesday, February 15th
They did an excellent job and were on schedule
Jay S. of Rockville, MD
Thursday, April 23rd
After procrastinating way too long with deteriorating gutters and watching the edge of my roofline impersonate Niagara Falls during storms, I decided to address the problem by contacting Mastershield. Prior to doing so, I had performed detailed research on the internet, comparing various gutter systems with a specific eye to performance over time. My research led me to Mastershield, and specifically to Tom Kahn's family-run gutter installation business which just happened to be "down the street" from us. Tom came out in late March, performing a walkaround with me, detailing his opinion on what needed fixing and what didn't.  He recommended upsizing the lower front gutters and downspouts to 6" from 5" due to the runoff from the upper story.  The integrity of the remaining gutters was fine, and he recommended only installing Mastershield on those, after making sure they were completely cleaned out first.  Tom's demeanor was professionally relaxed with no sales pressure whatsoever.  It was a pleasant experience. After the walk-around, Tom spent some time crafting an estimate on the spot and then discussed each line item with me and gave me a price for the entire job, including Angie's List discount.  The estimate of $4K was in the ballpark of what I had expected.  The final price matched the estimate exactly. The job was scheduled for April 8th.  The crew showed up and performed all of the work in a single day.  They were professional and had a high level of expertise.  There were no additional problems or issues that cropped up during installation.  Near the end of the day, the lead installer performed a post-installation walk-around with me, showing and explaining exactly what they did.  Everything in the contract was fulfilled. The one minor drawback, which has been noted by some other reviewers, is that not all of the trash was removed after job completion.  It wasn't a big deal, as it took me less than 5 minutes to pick up a couple of the old mesh guards that had been discarded, along with a bag of other trash and a couple of excess scraps left on the lawn.  I informed Tom, who was very apologetic and stated that he would reemphasize the clean-up issue with the crew.  Again, it was no big deal, but it was one area that I noted could be improved. So what's the bottom line?  Let's just say that we've had a couple of big rain events, one of which dumped 5 inches of rain (!) on us, and the gutters performed flawlessly.  I cannot tell you how gratifying it was to see the end of Niagara Falls and not have to worry about potential foundation damage now that all the water is being redirected properly.  Also, I have noted no problem with "tree trash" during springtime, potentially interfering with the Mastershield system.  There have been no blockages or issues with runoff to date. The recommendation to upgrade the front gutters to 6 inches was excellent.  I'm incredibly happy with the entire job and its results.  The price was not cheap, but I'll gladly pay a little extra for top quality, and top quality is exactly what I received.  Thanks to Tom and the crew!
John H. of Gainesville, VA
Tuesday, May 9th
I was very impressed by their customer service
Glenda L. of Burke, VA
Thursday, April 23rd
Couldn't be happier with the service
Justin B. of Washington, DC
Wednesday, February 15th
Great, fast, prompt, and nice
George T. of Alexandria, VA
Thursday, April 23rd
The whole process went as promised
Eddie R. of Woodbridge, VA
Wednesday, February 15th
We had an issue with gutter overflow causing severe erosion and water intrusion in our basement. Tom did a thorough inspection, identified all of the problem areas on our house and promptly provided an estimate. The installation crew showed up on time and completed the work very quickly. It appears to be a solid installation, and since we now have adequately sized gutters that will not clog with debris, the system is working well. Overall, working with Tom and his crew has been a positive experience. Our problems have been solved and Tom has guaranteed that he will address any future problems that may arise. 
Tammy H. of Woodbridge, VA
Sunday, April 23rd
They are as good, if not better, than everyone says
Charlie R. of Woodbridge, VA
Wednesday, April 23rd
Dear Tom and Matt, I have enclosed full payment for the installation of new gutters, soffits, trim, and mastershield covers for our home.  As stated on Angie's List and on the phone, we are well-pleased with the performed work of Mike and his crew.  They did a magnificent job and we are convinced we made THE RIGHT CHOICE working with your team. I hope to you all again for others you work within our area.  I will speak highly and will recommend your services. Sincerely, Doug Doerr
Doug D. of Dumfries, VA
Wednesday, October 18th
Great experience with Tom and his team!
Jose F. of Stafford, VA
Thursday, April 23rd
I highly recommend the company!
E.K. M. of Annapolis, MD
Wednesday, February 15th
Gutter guards were placed timely with no incident. Workers were polite and efficient. I had just gotten my roof replaced and thus, wanted to have the micromesh guards ASAP. When I called the company, Tom gave me a date for measurement and pricing. Due to the price, I was upfront about asking for a payment plan. Tom was excellent in the way he handled the call. I was able to pay off the job with installments. This was wonderful because otherwise, I would not have been able to have the job done. I highly recommend the company!
Allen W. of Annapolis, MD
Wednesday, February 15th
Total testimonials : 15

our service area

We serve the following areas

Our Locations:

MasterShield Gutter Guards
7573 Gary Rd
Manassas, VA 20109
1-571-320-1010
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