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Reviews From Springfield

By Frank M.

Springfield, VA

Friday, Feb 17th, 2017

"I have nothing but praise for Mastercraft..."

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By George And Claudia S.

Springfield, VA

Thursday, Feb 16th, 2017

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Company Awards

Angie's List Super Service Award 2017

2017 Super Service Award Winner... [Read more]

Angie's List Super Service Award 2016

MasterShield Gutter Guards earned the Angie's List Super Service Award for the fourth year in a row in 2016.... [Read more]

Angie's List Super Service Award 2015

MasterShield Gutter Guards is a proud recipient of the 2015 Angie's List Super Service Award.... [Read more]

More Awards

Springfield, VA Trusted Gutter Company

Happy Customers Surrounding Springfield, VA

Testimonials

Reviews

Work Requests

Click the icons to see what our customers had to say.

Work requests in Springfield, VA Oakford Drive in Springfield

MicroMesh Gutter Guard estimate on our home

Huntsman Blvd in Springfield

Whole home gutter guards to keep gutters clesr from leaves and debris

Reviews from our customers in Springfield, VA

5.0/5
Gerry E. Springfield, VA

The provider did an excellent job. The new gutters, etc, were installed efficiently and with care. They invited us to inspect their work and explained the features of the gutter guards as we examined them. They were pleasant to deal with, and articulate, and they hauled away the old gutters and downspouts leaving no debris behind. The entire job was done in less than 2 hours. We were very pleased.

Description of work:

The provider installed new gutters, downspouts, and gutter guards. They hauled away the old gutters and downspouts.

5.0/5
Mahesh P. Springfield, VA

Description of work:

Scheduling of measurement was on time. Received quote on time. The only issue was the material/product being used was too expensive to install on an investment property. If this was for my primary residence I would have installed them.

5.0/5
George And Claudia S. Springfield, VA

5.0/5
Frank M. Springfield, VA

I have nothing but praise for Mastercraft Gutters.

Description of work:

They were professional, thorough, on time and did a superb job at a great price!

5.0/5
Jonathan S. Springfield, VA

Overall great service - very responsive and professional. I scheduled a time for an estimate and Tom Kahn came out as agreed to look at the house and provide the cost. Very low pressure, no push at all to try to get me to sign up for anything on the spot. He answered all my questions and left me the written estimate and his card. I called a few days later to schedule installation and he was able to accommodate me on a Saturday which was helpful. David came out to do the work and did a great job. After inspecting it later I found one area that needed a small fix and I called Tom to let him know and it was taken care of promptly.
I would probably knock the price grade down just a half notch if I could because this was not inexpensive, but of course that is a personal choice. MasterShield is more expensive than any other gutter protection system on the market. However, when you look around and compare systems it is definitely considered to be the gold standard. So, you often get what you pay for, and if the system performs as advertised over time, meaning in 10 or 15 or 20 years I haven't had to think about my gutters then it will absolutely be worth the higher upfront cost.
As far as customer service goes, Tom clearly cares about his company and the service they provide. I am confident if any problems develop with the system Tom will do what it takes to make it right. I would absolutely recommend him and his company if you are looking for top end service and product.

Description of work:

Installed MasterShield gutter protection on entire gutter system for single family home.

5.0/5
Lloyd L. Annandale, VA

Description of work:

Removed old gutters, Installed new ones, Returned when we discovered one of the fascia board in one area had rotted out. Took down gutter in that area. Pulled off old fascia board
Painted new board, Installed new board, Re-installed gutter.

We are on our first day into hurricane Sandy. This is the first real stress of the gutters. Appear to work fine. We have a large maple tree in the front yard and have several inches of normal and hurricane caused leaf drop on our front yard. I specifically went out to check gutters earlier to day when it was pouring. Seemed to be just fine. Our old gutters would have been full of leaves and the water would have been pouring over the side of the gutters. Another real test will occur this winder when the gutters are iced up. I hope they work in that environment. I expect they will. These gutters are expensive but should be worth it in the long run.

5.0/5
Brice B. Alexandria, VA

Fantastic product and reasonable price when compared to other companies/products.

They were almost an hour late to an 8am appointment (I was their first appointment of the day). I don't fault them for the traffic situation that caused this, but a simple phone call would have been common courtesy instead of depending on the customer to call and ask "Hey, are you still coming?"
I'd still use them again though, and I'm very pleased with the effectiveness and quality of the product.

Description of work:

Replaced 16 linear feet of gutter and entire downspout on middle-unit row house.

5.0/5
Helen T. Alexandria, VA

Estimates were done quickly and work began promptly when promised. MS folks did a good job cleaning up and their work has addressed our leaf and water volume issues.

Description of work:

This is the second time we've used MasterShield - the first time was about two years ago. Our house backs into the woods and we had continuous leaf issues with the gutters on the back half of the house. MasterShield installed covers on the existing, 4" gutters and more recently, replaced a section of 4" gutter with 6" gutter and a larger downspout to accommodate the large square footage of one section of our roof.

5.0/5
Terry H. Alexandria, VA

Had a great experience. Would strongly recommend them.

Description of work:

Replaced gutters and installed gutter guards.

5.0/5
Glenda L. Burke, VA

The contractors arrived on time, worked efficiently and did a great job. I was very impressed by their customer service when they corrected a mistake made by the factory with a box that was incorrectly labeled "eggshell" when it was really "white". I happened to notice that some of the shields appeared to be lighter in color than another box. The installer Mike immediately phoned the office and another box of eggshell was delivered within 30 min. by the office manager Ashlee. Mike asked the other guy to remove the white ones they had already installed on one side of the house and replace them with the true eggshell color. They handled it with professionalism and were very apologetic even though it was through no fault of their own. I would highly recommend MasterShield Gutters and Guards for their excellent customer service/satisfaction and the pride in which they do their work. Of course they just installed it today so I can't honestly say how the system performs in rainy weather conditions, but it is a windy day and the little helicopters and other debris from the trees seems to be sliding right off the screen instead of sticking in the holes that our old screens had.

Description of work:

Cleaned gutters prior to installing eggshell colored Mastershield gutter screens on existing gutters.

5.0/5
Sean & Claire D. Burke, VA

We were very satisfied with the entire process and quality of the work. Tom and his son were very informative and a pleasure to work with. We would highly recommended them to others.

Description of work:

They installed Mastershield gutters on our home.

5.0/5
Kurt W. Burke, VA

After extensive research on gutter systems, requested quote from central MasterShield website. The headquarters follow-up emails were annoying, but the Kahn family who's the distributor in the MD/VA/DC area was a pleasure to deal with. They arrived for the estimate when scheduled and once they understood we'd done our research, the approach was a straight forward presentation of their costs for the needed work.
Most online reviews/testimonies focused on the installation experience and, if anything, a single season of use. We requested and received references of customers who'd had the MasterShield system installed through at least an entire year. Four of the five responded to our queries with ringing endorsements. Three of the respondents had dense tree coverage similar to our property and similar four season concerns - fall leaves; winter snow and ice; spring tree flowers; and, summer torrential rains. The worst problem reported was that the screen is so fine, the shingle grit was passing over during heavy rain necessitating blowing it off the back porch once it dried out. Based on the responses, we decided the product would be worth the relatively high price.

We had the gutters installed after new siding and trim capping was installed by another company. The schedule of the siding work was delayed a week due to weather and the Kahn's were able to work us back into their schedule before the next big rain following completion of the siding work.
We've had the gutters and cover system installed for a little less than a month and couldn't be happier. The leaves are falling and we haven't been up on the roof yet. Normally, cleaning the gutters has been a weekly activity in the fall as well as immediately before any forecast rainfall. We're looking forward to witnessing firsthand, the performance through all four seasons.

Description of work:

Installed ~165ft of 6in gutter with MasterShield covers. Reused existing downspouts.

4.0/5
Terri H. Alexandria, VA

* Original concerns I had with functionality were resolved to our satisfaction. Still a little overflow water, but thinking this may be due to the oils on the materials that I was told usually take a month of rain to work off. I will continue to monitor the overflow and will call the company again should I feel there is an issue. I have been assured the company will work with me to get things fully resolved.

Follow up on minor overflow issue. The little bit of water that had been overflowing has stopped just as they promised. Be patient, it takes a few weeks for the oil to get washed out of the product.

Description of work:

Gutter installation & removal of previous gutters/materials

4.0/5
Kathryn C. Fairfax, VA

Description of work:

The estimate was more than I hoped for.

5.0/5
Allan C. Alexandria, VA

The job was harder (and therefore longer) than expected but the crew was very professional and really only seemed to worry about getting it done right the first time, not getting home sooner; and isn't that what every consumer wants? Good crew, very polite, courteous, and hard working.

Description of work:

Replaced facia, rake board, gutters and downspouts with all new product and a superior leaf guard.

5.0/5
Steve E. Arlington, VA

Very responsive, even in period of bad weather. Project done well, on time and on budget.

Description of work:

Replace damaged gutters and MasterGuard all gutters

5.0/5
John S. Arlington, VA

We were very happy with the price, the service and everything. They were very reasonable price-wise. The product was quality or the type of product I was looking for was quality. They were very flexible in their scheduling. They were very responsive on the consults. I just had no complaints. I got bids from a couple of other people, and this guy wasn’t necessarily the cheapest, but he was willing to work with us. He was top notch. I would recommend them and I would use them again.

Description of work:

We used MasterShield of Virginia & Maryland for gutter repair and replacement.

5.0/5
Arthur M. Alexandria, VA

The entire process from the first meeting to installation was completely flawless! They arrived as scheduled and fully described the installation, warranty and price. They also gave me an Angie's List discount! We scheduled the installation a few weeks later for my convenience. The installation crew arrived on time, did a professional job, cleaned the worksite and discussed the installation. I had to wait sometime since we didn't have much rain in September, however, the rains came in force in October. The Master Shield Guards worked exactly as what was promised. There was no water overruns at all and they worked perfectly even in the heaviest downpours. I had a few other estimates that were a few dollars less. However, the comments on Angie's list were far superior to the others. I can understand why; Master Shield is the best for your gutters in protecting and enhancing your home and its value. THANK YOU!!

Description of work:

Installed Master Shield Guards.

5.0/5
Michael W. Alexandria, VA

Description of work:

Work took place in November of 2009. Tom came out promptly and provided a competitive estimate. The crew was prompt and efficient. The product works great and we have had no issues through two years. We selected Mastershield based on our comparative analysis. They were not the cheapest but we felt they had the best product.

5.0/5
George T. Alexandria, VA

Great, fast, prompt and nice. Showed up right on time for quote and installation. Replaced all gutters and one downspout, Explained stuff great and in detail.. Answered all questions.. No problems... I would recommend to my neighbors.

Description of work:

New bigger Gutter installation and MasterShield

5.0/5
Eric M. Alexandria, VA

Excellent customer service. Promptly returned all messages with very helpful answers. The product was just installed, but if it lives up to their service I'll be very happy.

Description of work:

Mastersheild installed their clog free gutters per the Anglie's List Big Deal.

5.0/5
Katie S. Arlington, VA

I was replacing an existing Gutter Helmet system on my house because Gutter Helmet would not honor the warranty. Tom and Matt Kahn showed up right on time to provide an estimate to place MasterShield gutter protection system on my entire house. They walked around the house with me and told me about their product. They answered all of my questions and explained how their product compares to others on the market. Fortunately their crew is very familiar with gutter helmet system (due to being former installers) so they could handle the removal easily. The plan was to install my new system within 10 days but after a last minute cancellation, Tom and Matt were able to have my MasterShield system installed the next day! They are both very friendly guys who know a lot about gutters protection systems. As salesmen, they are very patient in answering questions and do not pressure you to sign a deal you are not comfortable with (unlike some of their competitors). As I watch the leaves fly off my roof and wait for the next rainfall, I am glad I bought a quality Mastershield system from quality guys like Tom and Matt!

Description of work:

Removed Gutter Helmets, repitched gutters, and installed MasterShield gutter protection on our entire house (approx 100').

5.0/5
Jim B. Falls Church, VA

I called Mastershield on a Friday morning. Tom Kahn and his son came over that afternoon to discuss the particulars of what I wanted done. I liked the MasterShield system he described and signed a contract for the removal of the old gutters and downspouts to install new downspouts and MasterShield gutters.
The job was completed the next Wednesday, October 23. Two installers did the job in about a half of a day. They were quite professional, did an excellent job of installing and cleaned up and hauled off all the debris.
I couldn't ask for a better experience.

Description of work:

Removed old gutters and downspouts. Installed new downspouts and Mastershield gutters.Cleaned up and hauled away all trash.

5.0/5
Jonathan P. Falls Church, VA

Was quoted $2,000 to replace the front gutter and install Mastershield gutter guards. These are the top of the line gutter guards and the rep was very thorough and helpful. The price was just too high. Went with another company that replaced the gutter and installed a gutter guard (not as high quality) for $690 but was 1/3 the price.
If you are looking for the absolute best, give them a call.

Description of work:

Provided estimate to replace front gutter and install Mastershield gutter guards for the whole house

5.0/5
Megan S. Fairfax Station, VA

We had several quotes from other companies and though the price was much higher than we had anticipated, Mastershield was the ONLY company to take the time to really assess the issues before giving us a price. Ultimately our decision was based on the quality of the work (with no surprises along the way), and not just the price. David (Foreman) ran the entire project like a true professional. Any concerns we had along the way were addressed immediately with professionalism and courtesy. We purchased our home only three months ago and never imagined that we would have some of the serious projects, such as this one right out of the gate. To find a company like this has certainly help take the sting out of being burned (so to speak). We are thankful for having found them and grateful for their hard work and professionalism. We really couldn't give them a stronger recommendation......please try them out for yourselves!

Description of work:

We had extensive gutter and fascia replacement, along with beefing up the existing roof line.

5.0/5
Ted L. Fairfax, VA

He was very helpful and I would contact him again if I needed this kind of work.

Description of work:

Installed Mastershield Gutter Guards. I had leaf filter which only lasted 1 season before it clogged and they refused to come out and fix them.

5.0/5
Cheryl K. Vienna, VA

We needed to have a portion of our home's gutter replaced as we were selling our house and this work was required by the buyer. Unfortunately, the area had received a significant amount of rain over the prior few weeks and every gutter company I called was booking over a month out, but we only had two weeks to get the work completed prior to our closing. When I called Tom and explained the situation, he was able to fit us into his schedule with a job that happened to be close to our house. He was able to provide a quote via email after I had sent him photos of the gutter and dimensions. He came as promised, completed the work on time, and the new gutter looks great. In addition, Mastershield's quote was significantly more reasonable than most of the other companies I had contacted, and they were able to get the work done when no one else could.

Description of work:

Installed a replacement gutter along the back of our house

5.0/5
Dung N. Arlington, VA

I wish working with all contractors went this smoothly! Tom came out to measure and give recommendations. He explained the pros and cons of various gutter guards--and it all jibed with the research I had done on-line (which had lead me to the MasterShield gutter guards).
Though it is a busy season for them, they got us on their schedule within two weeks. The crew came out to install yesterday--and the only way you can tell they were here is by the new gutter guards they installed (they look great!), the cleaned-up roof, and the leaves they kindly blew into a nice pile for me.
The installers were very courteous and thorough. There are several large trees behind our home, so our roof was littered with branches and leaves. Aside from installing the guards and tightening up the gutters overall, they cleaned off the roof debris and un-clogged a couple of gutters for me. I had used one company in the past who did not do this. Though those workers were courteous and professional, they had told me they were not allowed to do any work that was not implicitly stated in the contract. So they left me with a clogged gutter for weeks until I could get them out again to do the work.

I only quibble with the price--I realize MasterShield guards are simply more expensive than other systems, but because of the height of our roof and the number of trees on our lot, we really needed a system with no maintenance. My wallet is hurting, though! We'll see how the gutter guards perform--however, I feel confident that I can call on Tom's company if I need anything!

Description of work:

Installed MasterShield gutter guards, inspected/tightened up existing gutters and cleaned them out as well.

5.0/5
Shawn M. Woodbridge, VA

Description of work:

Perfectly. Very professional, I am confident that the work that they will do, install the gutter covers will be done right.

5.0/5
Charlie R. Woodbridge, VA

Only took them half a day and they came on a Saturday!

Description of work:

Installed Mastershield over existing gutters

Proven gutter protection company serving Springfield, VA

MasterShield Gutter Guards is your trusted gutter contractor providing MasterShield gutter guard installation in Springfield, VA, and areas nearby. Our clog-free gutter guards will provide you with the perfect gutter protection system that will completely eliminate the need for gutter cleaning! When it comes to your rain gutters, you want a gutter system that can handle any downpour and will prevent water damage issues such as mold, rotting, wet basements, and foundation problems due to excess moisture. When you work with the gutter experts at MasterShield Gutter Guards, that's exactly what you'll get! Our gutter guards can fit over your existing rain gutters, or we can install a brand new gutter system that is guaranteed to stay maintenance-free and safe from clogging and overflow for years to come.

Our services in Springfield, VA:

New gutter installation
Gutter replacement for faulty systems
Gutter guard installation
Aluminum gutters
Copper gutters
Lifetime guarantee
Free cost estimates!

When you need gutter replacement, gutter guard installation, or a brand new gutter system installation in Springfield, VA or a nearby city or town, MasterShield Gutter Guards is the gutter company you can depend on! Contact us today for a free, no-obligation cost estimate, and find out why MasterShield brand gutter guards are the best in the industry.

Get a FREE Quote!

Photo Galleries From Springfield

The completed gutter guard installation will keep this Springfield, VA home safe from water damage and gutter clogs.

Our gutter guard installation will prevent gutter clogs due to leaves, dirt, and other debris. This homeowner in Springfield, VA needed a solution, and MasterShield Gutter Guards delivered!

MasterShield Gutter Guards installed a gutter protection system to prevent gutter clogs for this home in Springfield.

Job Stories From Springfield, VA

Upgrade to Gutter System in Springfield, VA.

Lucy M. - Springfield, VA. - needed an upgrade to her gutter system. We provided her with larger 6k gutters, 3x4 downspouts, and MasterShield. With the tall trees around her house and the amount of debris shedding off them year around, MasterShield was a necessity. Lucy will now not have an issue with overflows or clogging gutters and downspouts again.

Work Requests From Springfield, VA

Oakford Drive in Springfield

MicroMesh Gutter Guard estimate on our home

Huntsman Blvd in Springfield

Whole home gutter guards to keep gutters clesr from leaves and debris

Contractor ID: Virginia Contractor ID #2705141363 Maryland MHIC #100 616 DC License #420216000096

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